13,871 jobs found

Are you a talented professional that focuses on the planning, execution, and monitoring of project initiatives? Are you a resourceful problem solver that thrives in the identification and definition of creative, effective technology solutions? As a Project Management/Functional Manager, you help clients set-up, manage, and operate their most complex projects, define functional requirements for technology solutions, and design and derive transformative approaches for technology systems. Work you'll do As a core team member, you will work within a project team, to create custom software solutions that help our clients solve problems, expand market share, improve operations, and grow their business. You won't work alone. You'll work alongside smart, dynamic colleagues. You'll engage in: Being the integrator between the client and our Deloitte teams Developing system requirements, designing the solution, coding, prototyping, and testing custom technology solutions The Team Systems Engineering Our Systems Engineering team delivers large-scale software applications and integrated systems, and assists clients with architecture design, assessment and optimization, and definition. We develop service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems, and we deliver technology enablement to support CIO services transformation. Systems Engineering professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts. Solution Integration Consultants are required to have: 2 years of relevant consulting or industry experience 1+ year of experience participating in large-scale, full-life cycle Service Oriented Architecture implementations (including cloud integration solution such as IaaS, PaaS, SaaS, iPaaS, preferred) At least 2 years of experience in managing enterprise-wide requirements definitions and management methodologies. 2 years of experience participating in large Business Integration efforts and being a member of a project team through all phases of the project lifecycle from scoping and planning, requirements gathering, design, development, testing, and go live At least 2 years of experience in Business Process Analysis methodologies In addition, successful Managers will have the following preferred background: Strong software development methodology understanding, and experience assisting in the design, development or testing of a technology integration project Strong analytical skills with thorough understanding of how to interpret client business needs and translate them into services and operational requirements Experience with Business Process Modeling (BPM) tools, Business rules integration Experience with Application Integration tools from IBM, Oracle, Webmethods, Apache Camel, Mulesoft, Dell Boomi Experience or passion for implementing SOA solution using cloud environment such as on IBM Cloud, AWS, Azure Ability to work independently and manage multiple task assignments How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. - provided by Dice Analysis, Analytical Skills, Apache, Architecture, CIO, Consulting, Development, Excel, HTML, HTTP, IBM, Lifecycle, Manager, Management, Modeling, Oracle, Project, Project Management, Recruiter, Research, Testing, webmethods

Business Process - Manager Are you a talented professional that focuses on the planning, execution, and monitoring of project initiatives? Are you a resourceful problem solver that thrives in the identification and definition of creative, effective technology solutions? As a Project Management/Functional Senior Consultant, you help clients set-up, manage, and operate their most complex projects, define functional requirements for technology solutions, and design and derive transformative approaches for technology systems. Work you'll do As a Manager you will lead work threads within an engagement team to create software solutions that help our clients solve problems, expand market share, improve operations, and grow their business. You engage in: Project and Program Management Requirements Elicitation and Management Joint Application Design Sessions Creating Robust, Effective, Scalable Solutions Being the lead person to interface between the clients and our Deloitte teams Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients' business needs. Developing & reviewing system requirements, designing the solution, redefining the business, presenting the prototype, and leading the testing of our custom technology solutions The Team Systems Engineering Our Systems Engineering team delivers large-scale software applications and integrated systems, and assists clients with architecture design, assessment and optimization, and definition. We develop service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems, and we deliver technology enablement to support CIO services transformation. Systems Engineering professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts. Business Process Managers are required to have: 11+ years of relevant consulting or industry experience; 5+ years working in requirements engineering, with specific expertise in functional and business analysis on custom software development type projects; Experience working on projects related to custom software development with a deep knowledge of SDLC; Experience leading teams and translating requirements into optimized designs and identifying alternatives for clients; Deep background and experience in requirements planning, requirements engineering and management, functional design, business process modeling, and enterprise business analysis; Must possess industry certifications like CCBA, CBAP in the business analysis area; Deep management and leadership skills for requirements analysis and guiding projects throughout the SDLC on requirements, change requests and successful delivery; A willingness to travel 80-100% of the time; A Bachelor's Degree in IT or a related discipline. In addition, successful Managers will have the following preferred background: Experience translating requirements into test scenarios; Experience leading requirements processes including conducting interviews and documenting technical requirements; Experience leading fit gap analysis and helping with impact analysis; Knowledge of and experience with DevOps, Agile, CI Methodologies; Experience managing design activities including design sessions and defining future state processes; Experience leading teams across shores - onsite, nearshore and offshore; Strong oral and written communication skills. How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. - provided by Dice Agile, Analysis, Architecture, CIO, Consulting, Development, Excel, HTML, HTTP, Manager, Management, Modeling, Project, Project Management, Recruiter, Research, SDLC, Testing

Are you a talented professional that focuses on the planning, execution, and monitoring of project initiatives? Are you a resourceful problem solver that thrives in the identification and definition of creative, effective technology solutions? As a Project Management/Functional Manager, you help clients set-up, manage, and operate their most complex projects, define functional requirements for technology solutions, and design and derive transformative approaches for technology systems. Work you'll do As a Functional Consultant you will bring considerable Functional and Project Management solutions to clients. Manage day to day interactions with executive clients and sponsors Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Develop and maintain contact with top decision makers at key clients; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies The Team Systems Engineering Our Systems Engineering team delivers large-scale software applications and integrated systems, and assists clients with architecture design, assessment and optimization, and definition. We develop service-oriented architecture (SOA) and other integration solutions to enable information sharing and management between business partners and disparate processes and systems, and we deliver technology enablement to support CIO services transformation. Systems Engineering professionals focus on key client issues that impact the core business by maximizing operational value, driving down the cost of quality, and enhancing technology innovation. Our teams deliver a wide range of services, including application architecture design and optimization, application modernization, business process management and solution integration, custom application design and development, and large-scale technology delivery program efforts. Functional Leads are required to have: Bachelor's degree in IT or other related discipline Total 3+ yrs relevant IT Consulting experience 2+ yrs in requirements engineering, functional and business analysis experience Experience working on projects related to custom software development and accross SDLC Experience in gathering and synthesizing requirements and conduct requirements analysis Background in functional design and creating process maps Working experience of tools like ARIS, IBM Requisite Pro, or other similar BPM tools In addition, successful Managers will have the following preferred background: Exposure to SDLC and Agile,DevOps, CI projects Experience in design activities including participating in design sessions and understanding business processes. Exposure to working with distributed teams Experience in documenting technical requirements based upon client interviews Ability to conduct requirements gathering, writing and analysis Ability to develop test cases from test scenarios/ requirements How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte's culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world. Recruiter tips We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals. - provided by Dice Agile, Analysis, Analyst, Architecture, Business Analyst, Business Requirements, CIO, Consulting, Development, Excel, HTML, HTTP, IBM, Manager, Management, Project, Project Management, Recruiter, Research, SDLC, Testing

Job Description: The Cyber Security Technology (CST) function within Global Information Security is responsible for innovation and architecture, engineering, solutions and capabilities development, deployment maintenance and support of information technology security controls. The CST team is also responsible for the management of the program/project management teams. Standard Job Description The Information Security Engineer is responsible for helping to define, drive, and deliver major components of Bank of America-s security strategy. You will work with the Program leader on complex, multi-million dollar projects that deliver world-class User/Data Protection controls in support of strategy. Knowledge and experience with information security controls, infrastructure and implementation techniques is a key component to this role. You will demonstrate extraordinary organizational and cross-functional communication skills to drive data loss prevention best practices across the Enterprise. In this role, you will partner with Global Information Security (GIS) senior leaders to assist with defining the strategy and roadmaps for technology products, service standards, and governance routines that impact the global Corporation. You will be partnering with leadership across the Bank to design controls, governance routines, and service alternatives that improve the firm-s defenses against Insider risks. You may direct multiple major technology teams within Global Technology that research, engineer, test, implement, communicate, monitor, and maintain solutions supporting the Bank-s information security policies and/or procedures. You will utilize your in-depth knowledge and business requirements to design and engineer secure solutions to meet customer/client needs, or to address critical audit findings while protecting the Bank's data assets. Required Skills: - Deep experience with Insider Threat as a focus area within Information Security - Knowledge of User and Entity Behavior Analytics and associated technologies - Familiarity Unstructured Data inspection technology - Experience and hands on knowledge with Data Loss Prevention security controls - Experience Web Proxy controls - Experience with Microsoft Office suite including MS Project and Visio - Ability to navigate and work effectively across a complex, geographically dispersed organization - Exceptional communication and customer relationship skills - Ability to build consensus and cooperation as well as to influence, interact and negotiate with senior leadership in the organization - Knowledge of change and project management methodologies and principles and the ability to integrate them into project design - Broad knowledge of Information Security technologies, techniques and processes - Familiarity with Six Sigma tools and vocabulary - Experience leading complex technical projects, meeting target timelines, facilitating project meetings, authoring project documentation, issue resolution, and project resource identification - Demonstrable ability to self-direct project outcomes, with minimal supervision to achieve program goals - Excellent process design capability to improve overall efficiency, mitigate resource conflicts, and improve customer/client experience The Information Security Engineer is responsible for helping to define, drive, and deliver major components of Bank of America-s security strategy. You will work with the Program leader on complex, multi-million dollar projects that deliver world-class User/Data Protection controls in support of strategy. Knowledge and experience with information security controls, infrastructure and implementation techniques is a key component to this role. You will demonstrate extraordinary organizational and cross-functional communication skills to drive data loss prevention best practices across the Enterprise. In this role, you will partner with Global Information Security (GIS) senior leaders to assist with defining the strategy and roadmaps for technology products, service standards, and governance routines that impact the global Corporation. You will be partnering with leadership across the Bank to design controls, governance routines, and service alternatives that improve the firm-s defenses against Insider risks. You may direct multiple major technology teams within Global Technology that research, engineer, test, implement, communicate, monitor, and maintain solutions supporting the Bank-s information security policies and/or procedures. You will utilize your in-depth knowledge and business requirements to design and engineer secure solutions to meet customer/client needs, or to address critical audit findings while protecting the Bank's data assets. Expand and support the current platform to make sure Dev, DR, and Prod are operating efficiently. - Implement new features and fuctions within the platform which will help streamline the data ingestion process and enable continous deployment of new capabilities wihtin the platform - Provide support to maitain patch and compliance management - Enable users of the platform to automate their data enrichment processes and help to deploy new environments within the platform Required Skills: - Deep experience with Insider Threat as a focus area within Information Security - Knowledge of User and Entity Behavior Analytics and associated technologies - Familiarity Unstructured Data inspection technology - Experience and hands on knowledge with Data Loss Prevention security controls - Experience Web Proxy controls - Experience with Microsoft Office suite including MS Project and Visio - Ability to navigate and work effectively across a complex, geographically dispersed organization - Exceptional communication and customer relationship skills - Ability to build consensus and cooperation as well as to influence, interact and negotiate with senior leadership in the organization - Knowledge of change and project management methodologies and principles and the ability to integrate them into project design - Broad knowledge of Information Security technologies, techniques and processes - Familiarity with Six Sigma tools and vocabulary - Experience leading complex technical projects, meeting target timelines, facilitating project meetings, authoring project documentation, issue resolution, and project resource identification - Demonstrable ability to self-direct project outcomes, with minimal supervision to achieve program goals - Excellent process design capability to improve overall efficiency, mitigate resource conflicts, and improve customer/client experience Shift: 1st shift (United States of America) Hours Per Week: 40 Date Posted: 2/20/2019 3:00:00 AM - provided by Dice Architecture, Business Requirements, Development, GIS, Management, Project, Project Management, Research, Security, Supervision

Functional Area: UW - Underwriting Estimated Travel Percentage (%): No Travel Relocation Provided: No RISK SPECIALISTS COMPANIES INSURANCE AGENCY INC Location: Chicago, IL (Open to Relocation) Your Future Team: AIG's underwriters develop insurance solutions that address the exposures of companies and individuals, and embody AIG's tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIG's underwriters help to find insurance solutions for risks from a range of areas including life insurance, aviation, financial lines, casualty, environmental, catastrophic events, high net worth individuals, and boardroom liabilities. Your Contribution at AIG: As an influencer at AIG, people come to you as a "go-to" source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients. We are seeking an Underwriting professional for an exciting opportunity within the Financial Lines business segment. The successful candidate for this role will be responsible for: Underwriting complex new and renewal E&O, technology, media & cyber liability Reviewing new business submissions, evaluating risk performance, and assisting with attaining profitability objective within delegated authority and in accordance with established underwriting guidelines Developing and maintaining strong relationships with internal and external partners Visiting agents/producers to further develop relationships & grow the book of business Other responsibilities as required . What We Are Looking For: Minimum of 1 to 3 years of relevant underwriting experience, within Professional Liability and/or Cyber preferred Strong marketing and analytical skills Strong understanding of financial and insurance concepts Self-starter with ability to work in a face paced team oriented environment Excellent analytical, negotiation and communication skills Existing relationships within the brokerage community preferred Bachelor's Degree or equivalent preferred (Finance or Risk Management major a plus) Proficient knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Specialty Retail Senior Territory Business Manager, for Eliquis located in Elgin, IL Summary Sales candidates must be able to understand and apply knowledge of pertinent health care industry trends, sales trends, market dynamics, competitors, applicable laws and regulations, and health care payer environment, and analyze each of these factors in the development of actionable business plans and in daily execution of sales calls, within compliance guidelines. Develop and implement territory plans that identify and prioritize activities and resources to accomplish short and long-term sales and business goals. An accountable self-starter who can develop deep customer insights, build and maintain strong professional relationships with physicians (primary care and specialists), pharmacists, nurses, office staff and other health care providers in the patient care continuum. Appropriately leverage resources and apply sound account management skills and perseverance to secure customer access and maximize selling time. Utilize deep understanding of disease states, BMS products, and as appropriate, relevant competitor products to tailor interactions with specific customers. Excellent communication skills- verbal and written- including the ability to present to groups. Collaborate across the Cardiovascular sales organization, CV Institutional Sales Representatives, cross functional teams and where appropriate alliance partners. Work within matrix team to identify opportunities and develop appropriate tactics and strategies. Drive market share growth and maximize sales performance within the indicated use and approved patient types. Possess a high level of ethics and integrity. Adhere to all applicable laws, regulations, and BMS policies. Requirements: Bachelor's degree or equivalent is required. Minimum of 5 years of sales experience is preferred. Demonstrated success in medical profession is advantageous. A strong customer focus and analytical skills to identify and prioritize business opportunities is required. Proven track record in delivering results and developing innovative approaches in evolving markets. Previous new product or concept launch experience desired. Ability to learn, apply, and grow disease state knowledge is required. Ability to effectively communicate technical and scientific product and disease information to a variety of customers in multiple settings. Technical aptitude to learn and apply new technologies to manage a territory is required. Management retains the right to change the job specifications (may include grade level and salary range) and provisions of this job as appropriate. In addition, we reserve the right to place candidates in positions at levels commensurate with their depth of knowledge around the following competencies: Product and Disease State Knowledge, Market and Industry Knowledge, Sales Resource Utilization, Selling Skills, and Business Planning. As this position requires operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of "Qualified Driver," as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver's license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.

We have full time position Jr. Sharepoint developer with one of our client, please apply with your updated resume if you are interested. F2F interview Salary 60K plus benefits 4+yrs exp Some administration HTML - provided by Dice Sharepoint, HTML, Administration

???????? ????????? ???????? ?????? ????? ?? ????????? ??????????????: ?????????, ????????????????, ??????????, ???????? At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Business Unit: Job Summary: Responsible for managing the service delivery team to ensure orders are entered and processed accurately and service level agreements are met or exceeded. Develops procedures, resolves operational issues and ensures personnel receive required information and documentation to perform their tasks efficiently. Provides feedback to sales teams in order to facilitate continuous improvement. Manages a team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Assists in development and meeting of departmental budget. Employees at all levels are expect to: - Understand our Operating Principles; make them the guidelines for how you do your job - Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services - Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences - Win as a team-make big things happen by working together and being open to new ideas - Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers - Drive results and growth - Respect and promote inclusion and diversity - Do what's right for each other, our customers, investors and our communities Core Responsibilities: - Develops and improves processes and procedures for service delivery team to ensure orders are entered and scheduled within defined SLAs. - Works with internal and external customers to ensure a positive installation experience. - Provides feedback and recommendations to the sales organization with regard to clean order submission to improve the efficiency of the service delivery operation. - Hires, coaches and evaluates service delivery personnel based on performance standards. - Evaluates performance data on key metrics and provides continuous performance feedback to team. - Consistent exercise of independent judgment and discretion in matters of significance. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Job Specification: - Bachelors Degree or Equivalent - - - Generally requires 6-9 years related experience Comcast is an EOE/Veterans/Disabled/LGBT employer

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. JOB DESCRIPTION: This Marketing Manager position is responsible for serving as a key contributor of the overall commercialization effort for the Electrophysiology (EP) portfolio. This position will be responsible for driving sales by developing, executing and managing implementation of commercial marketing strategies in addition to product commercialization plans. Market development activities and collaboration with global sales/marketing teams will be integral to this role. The incumbent in this position will be regarded as a deep technical expert related to the product lines. Responsibilities: Collaborates with marketing colleagues on integrated marketing business plan (IMBP) deliverables for assigned programs. Understands the dynamics of the EP market. Specifically, maintain an up-to-date knowledge of Abbott EP, competitive products and customer requirements to enable the effective promotion of the ABBOTT product advantage. Maintain and update market data on a quarterly basis, develop and document market information, highlighting key trends and track market share. Develop and execute marketing programs for the effective promotion of the EP product lines. This includes product launch plans, product specific sales incentive plans when required as well as market share growth programs. Work pro-actively with EP (& CRM) marketing and sales team and customers in LATAM countries by providing direct product and marketing expertise and coordinating key national programs. Encourage cross-divisional collaboration and teamwork to contribute to the achievement business targets. Work pro-actively with ABBOTT corporate marketing and product divisions to develop and execute LATAM marketing strategy and help meet the ABBOTT Global objectives and goals. Collaborate with the Clinical department on product registries, new technology assessments and product clinical trials as well as to ensure customer initiated clinical studies and initiatives are processed through the correct channels. On a monthly basis, review and prioritize product plan with regulatory and complete sales forecasts. Assist in inventory planning and customer service to integrate new products and manage substitutions. Knowledge of market dynamics in terms of health care funding and reimbursement, ABBOTT local market opportunities and threats including competitors' offerings. Contributes towards the strategic plan and operating plan processes. Provides marketing and sales management with market trends, competitive data, emerging ABBOTT technology and programs, and relevant market analyses to help define business goals. Establishes and recommends marketing goals and key deliverable which support revenue and market share growth. Works regularly with sales management to communicate and adapts marketing objectives, plans and programs (QPA - Quarterly plan of action) to evolving business requirements and to optimize sales generation and profitability. Assisting in RFP's (Request for Pricing), tender or similar, when needed. Provide assistance to EP Capital and Technical staff members to ensure Capital inventory managing strategies, target inventory levels and pricing meets ABBOTT business goals in addition to ensuring customer needs are met. Works with marketing communications to support development of launch materials, product literature, and any other collateral material required to support sales and key marketing messages. Conducts product overviews for physician and sales reps. Drives market development activities through establishment of best practices and development of tools to raise awareness of the benefits of assigned product(s)/product lines. Works with market research to collect all limited market release survey data and shares results regularly with management. Address the internal and external EP education & training needs in LATAM Builds strong relationships with leading key opinion leaders (KOLs) Complies with regulations, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Qualifications: 4 year degree; MBA an asset. 4-8 years marketing experience. Experience working with medical devices - cardiac electrophysiology and cardiac rhythm management. Experience with strategic product planning and commercial execution. Requires highly developed leadership skills/people-management experience sufficient to assume the complex range of duties inherent in this position, including the ability to map task interdependencies, multi-task, prioritize such tasks, meet deadlines, and develop, monitor and operate within established budgets. Demonstrated ability to forecast major milestones; must be adept at delegation, follow-up, and team building in a matrixed organization. Verbal and written analytical/problem solving, communication, negotiation, interpersonal, training and presentation skills are essential. Demonstrated ability to understand and comply with applicable U.S. Food and Drug Administration (FDA) regulations and Company quality system procedures, processes, policies, and tasks. Proficient personal computer skills including spreadsheet skills, word processing, database management, and other relevant applications. Developed leadership skills/experience. Experience working in a broader enterprise/cross-division business unit model preferred. Ability to work in a highly matrixed and geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast-paced, changing environment. Strong organizational and follow-up skills, as well as attention to detail. Ability to travel up to 50%, including internationally. JOB FAMILY: Product Management DIVISION: CAHF Cardiac Arrhythmias & Heart Failure LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol:

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve. JOB DESCRIPTION: Position Summary: Provide exceptional customer service by planning, executing and performing all billing functions to support ADD, APOC, and ADC. Process customer billing complaints through to resolution. Audit and invoice Service Requests as per service entitlement terms and conditions. Invoice all other service fee-based products as per service product terms and conditions. Direct verbal and written communications with customers, field service reps and managers. Must be comfortable working in an environment with a high degree of personal accountability and data integrity as measured by an extensive set of individual and team productivity quality and efficiency metrics. Main Responsibilities: Responsible for compliance with applicable Divisional Policies and procedures. Responsible for implementing and maintaining the effectiveness of the quality system. Receive and respond to service inquiries and requests with timely, accurate, and professional responses while managing multiple contact channels and continually prioritizing among static (email, correspondence, outbound calls) and dynamic (inbound calls) workflows. Maintain highest levels for service, professionalism, accuracy and efficiency as well as an appropriate sense of urgency. · Understand and develop working relationships with other departments such as Finance, C&P, Marketing, Distribution, and Sales. Demonstrates the ability to work in a team environment. Ability to utilize and apply multiple and varied job aides, how and when to access resources. Use knowledge databases and apply business rule variations by division. Develops and maintains expertise in SAP Best Practices, data maintenance and governance. Expert knowledge of systems (e.g. SAP, EDI, email, CIC, GHx, internet tracking, downstream impacts to other systems) to effectively anticipate/resolve cross functional issues. Utilize multiple systems simultaneously. Meet or exceed standards for both schedule adherence and reliability. Utilize strong product knowledge of all service products to support service billing efforts. Act as subject matter expert on service billing policies and procedures. Keep current on service product information to enhance customer service and increase revenue. Serve as customer's advocate and liaison to quickly and fairly resolve customer needs. Execute projects as assigned, communicate progress and outcomes, participate on teams, and provide feedback and recommendations. Pro-actively identify gaps and lead efforts to create/revise policies and procedures, and to communicate these changes. Willingly take on additional responsibilities. Demonstrate exceptional time management and strong prioritization skills while maintaining core job responsibilities. Minimum supervision provided for direct execution of job, has authority, responsibility and accountability for the day-to-day execution of duties. Operates independently within department guidelines, acts independently to resolve customer issues. Demonstrates the ability to solve problems and make appropriate decisions. Offer appropriate options based on situation. Recognizes when it is appropriate to escalate to supervisors. Independently recognize in resolving customer issues the impact and balance between customer satisfaction and revenue implications. Maintains compliance with all required training. Responds in a timely manner to escalated inquiries within Service Level Agreement guidelines. Recommends process and procedures improvements that enhance the effectiveness of the organization. Works effectively and cooperatively with others to establish and promote good working relationships with internal and external customers to facilitate and accomplish goals. Conveys and shares information with others to increase overall productivity. This position does not have budget responsibility but rather contributes to budget efficiency by meeting or exceeding BSA objectives for process credits with accuracy and within business guidelines, Quality (especially regarding rework) and through efficient use of resources such as supplies. Customer requests (transactions) and inquiries will be received on a variety of channels, including phone, email, and fax/correspondence, and web/chat. Active listening and reading comprehension skills will be utilized to assess the nature of the call/contact. Well-developed verbal and written skills will be required to be effective in all communication channels. Billing Support Advocates will be a driving force in meeting customer expectations in our service recovery efforts. A Billing Support Advocate must be reliable, present, and ready and available to respond to customer requests and inquiries via the various communications channels during all scheduled hours. Active participation in team huddles is expected as is proper utilization of time to self-study new or revised processes/procedures, to become proficient with available software and information tools, and to review and organize. All training and feedback opportunities must be embraced by participating fully, concentrating on the subject matter, and actively putting learned skills into practice once returning to the job. Information and skills must be continuously updated and enhanced to ensure that customers receive a high level of service. Predictable and reliable attendance is required. Meets or exceeds department standards of productivity relative to timeliness and accuracy. Minimum Qualifications: BS/BA degree, and a minimum of one year of experience in a Billing environment or equivalent experience. Prefer a background in SAP and/or call center. Ability to demonstrate consistent performance in a high volume/high quality/high accountability contact center will be given favorable consideration. Sitting is required for 90% of the work day. Heavy and speedy keyboarding is required. Navigator system and SAP experience preferred. Skills required include excellent phone and interpersonal skills, as well as strong working knowledge of Microsoft Office software. Additionally, should possess exceptional analytical, time management, oral and written communication skills. Demonstrated ability to effectively handle customer situations and problem resolution. JOB FAMILY: Customer Service DIVISION: ADD Diagnostics LOCATION: United States > Lake Forest : CP01 Floor-4 ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: is the Law link - Espanol: